How placement advisors use enhanced discretion in public employment services
- Employees of the public employment services (PES) are street-level bureaucrats who shape activation policy on the ground. This paper examines how PES staff use enhanced discretion in an innovation project carried out by the German Federal Employment Agency. Applying a bottom-up perspective, we reconstruct PES employees’ logic of action and the dilemmas they face in improving counselling and placement services. According to our findings, placement staff use enhanced discretion to promote more individualised support and an adequate matching of jobseekers and employers. The use of discretion is framed by organisational norms and reward mechanisms and by the current labour market situation. Our analyses are based on qualitative interviews and group discussions with placement staff.
| Verfasserangaben: | Carolin FreierORCiDGND, Monika Senghaas |
|---|---|
| URL: | https://socialpolicyblog.com/2021/04/13/how-placement-advisors-use-enhanced-discretion-in-public-employment-services/ |
| Titel des übergeordneten Werkes (Englisch): | Journal of Social Policy |
| Dokumentart: | Aufsatz |
| Sprache: | Englisch |
| Jahr der Fertigstellung: | 2021 |
| Datum der Freischaltung: | 08.06.2022 |
| GND-Schlagwort: | Arbeitsvermittlung |
| Jahrgang: | 51 |
| Ausgabe / Heft: | 1 |
| Erste Seite: | 155 |
| Letzte Seite: | 172 |
| DDC-Sachgruppen: | 300 Sozialwissenschaften / 360 Soziale Probleme, Sozialdienste, Versicherungen |
| Zugriffsrecht: | Frei zugänglich |
| Hochschulen: | Evangelische Hochschule Nürnberg |
| Hochschulbibliographie: | Evangelische Hochschule Nürnberg |
| Lizenz (Deutsch): |  Creative Commons - CC BY-NC-ND - Namensnennung - Nicht kommerziell - Keine Bearbeitungen 4.0 International |
